Phill was very calming on the phone, as he knew this was a difficult call that I just made. From the initial email introduction and phone call, my concerns were put at ease, as this was all new to me. Many thanks to PDX Hoarding / Bio-One for their assistance in cleaning up my father’s home this December. If you have or know someone that has a living space that needs intense care, I could not name a thing they could do better. I couldn't recommend them any higher, ultimately they vastly improved my mom's life and her living space.
They have an extreme attention to detail and dedication to working with their client to understand their needs. The cleaning and organizing went beyond what I could possibly expect and we were truly astounded by how thorough of a job they did. What impressed me the most was both their communication and attention to recovering valuables and usable items, they contacted me often during the cleaning to check what items should be kept or disposed of, and they managed to box up, save, and organize everything I could think of that needed to be. It is a joy for my mom to return to and has practically given her a new lease on life. The home was utterly, extremely cluttered and filthy and they managed to clean it out entirely within barely a day and a half. Everything in the process of scheduling cleaning, getting information/estimates, during and post cleaning was entirely smooth and Angela and Philip are both extremely kind and understanding people.
Backstory: My mother has been dealing with a cancer and heart failure diagnosis, as well as severe depression for about two years, and her home was beyond the point we could clean it between the two of us. I cannot begin to express my gratitude for their service.
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